Shipping policy

Shipping Destinations
We ship worldwide.

Processing Time
Orders are usually processed within 1–3 business days after your order is placed. During high-volume periods, processing may take slightly longer.

Estimated Delivery Time
Most orders arrive within 7–20 business days after processing. Delivery times may vary depending on the destination, local carrier, customs processing, holidays, and other circumstances outside our control.

Please note that delivery estimates are not guaranteed delivery dates.

Shipping Costs
We currently offer free worldwide shipping on all orders.

Order Tracking
Once your order has been shipped, you will receive a confirmation email with your tracking information when available.

Please allow a few days for tracking information to update after your order has been shipped.

Customs, Duties & Taxes
International orders may be subject to customs duties, import taxes, or other fees imposed by the destination country. These charges, when applicable, are the responsibility of the customer and are not included in the product price unless otherwise stated at checkout.

Incorrect Shipping Address
Please make sure your shipping information is correct before completing your order.

If you notice an error, contact us as soon as possible. We will do our best to update your address before your order is processed, but we cannot guarantee changes once the order has been shipped.

Delayed Orders
Occasionally, orders may experience delays due to customs, local carriers, weather conditions, holidays, or other circumstances outside our control.

If your order has not arrived after the estimated delivery window, please contact our support team and we will assist you.

Lost Packages
If your tracking information shows no movement for an extended period or you believe your package has been lost, please contact us so we can investigate the shipment.

Damaged Orders
If your order arrives damaged, please contact us as soon as possible and include clear photos of the item and packaging. We will review the issue and provide an appropriate solution.

Returns & Refunds
For information regarding returns, exchanges, and refunds, please refer to our Return & Refund Policy.

Contact Us
If you have any questions regarding your shipment or order, please contact us at:

Email: arachnowebsupport@gmail.com